Practical ideas to help your practice grow
Guides on your clinic website and digital presence, how patients choose a doctor, managing enquiries and appointments, local search and patient experience.
How to cut no-shows in a dental clinic (without hiring anyone)
An empty chair at 4pm costs you the same as a busy one. Here is the order to fix it in — cheapest and most effective first.
Read articleOperations
The six-month recall: revenue already sitting in your patient list
Recalls are the cheapest growth available to a dental practice and the first thing to slip. How to build a recall list that the front desk will actually work.
Read articleMoving a clinic off the paper register: what actually goes wrong
A practical migration order for a small Indian practice — what to move first, what to leave behind, and the two things that sink most rollouts.
Read articleEmail appointment reminders for Indian clinics: what to send, and how to make sure it arrives
What a good reminder email contains, when to send it, why it lands in spam, and how to see which ones failed. A practical guide for practice owners.
Read articleMoney & compliance
“Who owes me money?” — the one screen most clinic software gets wrong
Multi-visit treatment means part-payments, and part-payments mean balances nobody can recall. How to track outstanding dues in a clinic without a register hunt.
Read articleShould clinic software ever hold your payments? No — and here is why
Under the RBI payment aggregator framework, collecting and settling patient payments requires a licence. What to ask any vendor that offers to collect on your behalf.
Read articleGST for a dental practice: what to ask your CA
Healthcare services are largely exempt from GST, but dental practices sit near several edges. The questions worth taking to your accountant.
Read articleThe DPDP Act and your clinic: a practical reading
Health data is sensitive personal data. What India's Digital Personal Data Protection Act means for a small practice storing patient records, photos and X-rays.
Read articleShould you take a booking advance? The ₹200 question
A small prepayment at booking changes patient behaviour more than any reminder. How to set the amount, the refund window, and when not to charge it at all.
Read articleGetting online
Does a clinic need a website if it has a Google Business Profile?
A Google Business Profile wins you the search. A website is what happens next. Where each one actually helps an Indian clinic, and what a site must do to be worth having.
Read articleGoogle Business Profile for clinics: the parts that actually move you up
Categories, hours, photos, reviews and the NAP consistency nobody checks. A practical checklist for an Indian clinic's Google listing.
Read articleA clinic website that takes bookings — and what happens after the patient taps
A booking form that emails the clinic is not online booking. What has to be true for website bookings to be safe to accept.
Read article